Legal
Privacy Policy
Last updated: 16 September 2026
1. Information we receive
We may receive your name, email address, country, product purchased, transaction reference, support messages, and limited technical information needed to deliver and support the product. We do not receive or store your full card or PayPal credentials.
2. How we use information
We use information to fulfill purchases, provide licenses and support, prevent fraud, maintain our services, meet accounting and legal obligations, and communicate important product or order information.
3. Payment processing
Paddle acts as merchant of record and processes checkout, payment, tax, and receipts under its own privacy terms. Paddle may share the order information needed for Appraka to fulfill and support your purchase.
4. Service providers
We use providers including Paddle for commerce and Amazon Web Services for hosting and event processing. They may process limited information on our behalf or as independent controllers, subject to their contracts and privacy obligations.
5. Retention and security
We retain information only as long as reasonably needed for delivery, support, fraud prevention, and legal or accounting requirements. We apply reasonable safeguards, but no internet service can guarantee absolute security.
6. Your choices and rights
Depending on your location, you may ask to access, correct, delete, restrict, or export your personal information, or object to certain uses. Some records may need to be retained for legal reasons. Email support@appraka.com.
7. International processing and children
Our providers may process information in other countries with appropriate safeguards. Appraka products are not directed to children, and we do not knowingly collect personal information from children.
8. Contact
For privacy questions or requests, contact support@appraka.com. We may update this policy as our services or legal obligations change.